Soft Skills Training
Module 101
April - Full
May - TBA
Module 102
April - Full
May - TBA
Week 1 - Course 101
Introductory Ice Breaker
Mindset Magic - Think your way to success
“If you think you can, or if you think you can't, either way you are right.” ~ Henry Ford~
1. Who are you at your core?
2. What is your WHY?
3. How to set your success frequency with the right mindset
4. How to show up as the best version of yourself
5. Grooming
6. Journaling
7. Cultivating a positive attitude
8. Words of Affirmation for yourself and others
9. S.M.A.R.T goals-setting
10. Hitting all the right notes
11. Be intentional about your desired results
12. Evaluating your goals
13. Fail Forward
Week 2 - Course 101
1. The Currency of Communication
2. Curiosity
3. Politeness
4. Coachability
5. Empathy
6. Interpersonal Skills
7. Emotional Intelligence
8.Time Management
9. Problem Solving
10. Creativity - Are You an out of the box thinker?
11. Teamwork is “WE work”
12. Don’t just stand out, be outstanding!
13. Managing your time to enhance productivity
Week 3 - Course 102
1. Resume layout to fit current industry trends
2. Do I still need a cover letter and why?
3. Which department receives my application?
4. How much of my life experience should my resume cover?
5. Which font is most appropriate for my resume?
6. Essential telephone etiquette
7. How soon is it appropriate to follow up after submitting an application?
8. What to say over the phone during the follow up call
9. How to nail an interview the first time
- Know the product or company
(Research! Research! Research!)
- Look the part: You never get a second chance to make a first impression
- Suggested mode of dress
- Do I wear jewelry and perfume to an interview?
10. Will I be judged on my tone?
11. Body language
12. Showing up to the interview at just the right time
13. Eye contact and what it signifies
14. How to avoid low-balling yourself
15. How to make a salary counter-offer
16. Using AI to help craft an awesome cover letter & resume
Week 4 - Course 102
1. Mastering your mental health: guarding and prioritizing you
2. Admitting you need help is the first step to helping yourself
3. 5 signs that a mental health check is needed
4. Who do I talk to when I feel mentally unwell?
5. What is Anxiety?
* Bonus Session *
6. How do I explain that I am struggling with stress and anxiety on the job?